Why Should You Work in Customer Service?

Do you love to talk to people? Do you find satisfaction in helping others define and fill their needs? Does it make you smile when you can help others solve problems? If you answered yes to the questions above, then a job in customer service could be the job of choice for you. There are [...]

5 Reasons Why Some Jobs Are Tough to Fill

If you are an employer who is struggling to fill open positions, you might have trouble believing so many people are still looking for jobs. With the growth in the economy and new jobs, especially in the healthcare and technology industries, the competition for talent also increases; a problem with which HR managers are already [...]

Streamlining your Workflow

Streamlining your workflow isn’t a one-time process – it requires an ongoing awareness of what works and what doesn’t. Following these steps will help your business move forward, maintaining a steady bottom-line, and building the kind of strength that rises above the inevitable storms. Assess Existing Processes Prioritize: Which workflow areas will benefit most from [...]