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Customer Service

Listed on: 09/22/2017
Location: Glenwillow, OH 44139
Industry: Clerical
Salary: $14.00 - $17.00
Description: ob Description:The Customer Service Representative will assist existing and prospective customers providing world class customer service and solutions. As a team member, they will ensure customer satisfaction and contribute to the success of achieving the company's goals and objectives.Essential Job Duties and Responsibilities:Responsibilities include but are not limited to:* Provide premier customer service to existing customers assisting them in all areas of products, order entry, pricing, problem resolution, and communication* Support the customer base by maintaining contact with current and prospective accounts, track activity, and maintain records for account/order status* Interact with field sales, providing support to company sales representative, distributors, and manufacturing representatives Ideal candidate will have shipping experience and international customer service Education and Experience Requirements: * Proven ability to process orders timely and accurately in a fast-paced environment * Demonstrated success in a sales environment. * Ability to effectively work with customers * Position requires teamwork and collaboration with all levels of employees * Working knowledge of shipping methods and terms * Proficiency with Microsoft Office Products * Ability to work with energy and assertiveness, while keeping the customer #1 * Excellent oral and written communication skills * The successful candidate will bring a proven track record of success
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