Learn The Lingo

Insights, tips and news for job seekers and employers

Why Should You Work in Customer Service?

Do you love to talk to people? Do you find satisfaction in helping others define and fill their needs? Does it make you smile when you can help others solve problems?
If you answered yes to the questions above, then a job in customer service could be the job of choice for you.
There are almost as many aspects of serving customers as there are ways to assist them. People who work as customer service representatives (CSR) can do so by answering digital or phone inquiries, or by connecting person to person because almost every industry requires employees who are experts in customer service. Frequently, a CSR plays a pivotal role.
If you are patient, attentive, a good listener and manage time well, you have three qualities of a good CSR. If you can understand your company’s business processes, communicate clearly, and document conversations accurately, you have the necessary skills to work as a CSR.
Here are just seven professions using customer service representatives:

  • Manufacturer’s process control engineers
  • Pharmaceutical call centers
  • 911 operators
  • Insurance and benefits handlers
  • Order processors and fulfillment centers
  • Computer help desk
  • Auto sales and service

While some CSR positions might require a baccalaureate degree, some may only require certification or a period of specialized training. Further, these jobs may also offer flexible scheduling for individuals who seek shift work or have to fit specific family needs into earning their livelihoods.
Always wanted to work from home? Well, that may be conceivable as a CSR. With more globalization comes more possibilities of remote workers. Depending on your locale, a CSR position could be the solution for you. Search for remote customer service jobs and see if any are a match for you.
Or, you could engage a local staffing company, like Lingo Staffing. Local companies are sure to have positions available that could use talented CSRs.
About Lingo Staffing
Lingo is a full-service staffing firm dedicated to providing top quality services to its clients and its candidate pool. With extensive knowledge and experience in light industrial, administrative, and professional employment, Lingo encompasses the capabilities and resources necessary to help you get ahead.
Our experience and commitment to client satisfaction make us the perfect choice to manage all of your staffing needs. Our staff guarantees exceptional customer service with an expedient response time.
Our experts are located at an office near you: Virginia, Pennsylvania, Ohio, Tennessee, and Georgia.
Lingo, the language of On Demand solutions. Contact us at an office convenient to you.

Share It