Why Should You Work in Customer Service?

Do you love to talk to people? Do you find satisfaction in helping others define and fill their needs? Does it make you smile when you can help others solve problems? If you answered yes to the questions above, then a job in customer service could be the job of choice for you. There are [...]

Generation Z is Here: Is Your Company Ready for the New Kids on the Workforce Block?

A short time ago, Millennials were the new kids on the workforce block. Now, as Millennials move into management positions, Generation Z, born between 1994 and 2010, will begin to fill their seats. It’s time to prepare! Although each generation brings unique qualities and strengths to the table, this new group of incoming candidates has the [...]

Top 7 Qualities of an Administrative Professional

If you have watched almost any episode of Mad Men, then you know about the glass ceiling and stigmas of employment for women during the 1960s. Back then, one of the only jobs for a woman was as a secretary. In the more enlightened scenarios of today, not only the name of the position has [...]